The dedicated customer service personnel are the direct link between our clients and their customers, providing rapid communication and dealing with any enquires that may arise during order fulfilment.
We act as an extension to our clients organisation. We recognise the need to continually improve and invest in this critical area of our business to ensure that we meet the ever changing requirements of our clients and their customers.
- Dedicated account management
- Automated Report Solutions
- On line Job entry and PODS
- Full system to system integration
- Key Performance Indicators
We are the first within our sector to develop and implement “Real time integration services” supported by the market leaders (We-supply). Utilising this technology we can exchange order information electronically and thus reduce overhead costs and more importantly eliminate order processing errors that can be a major issue when outsourcing Logistics.
Due to our unique methods on implementing HACCP, we have been requested by many customers to implement site surveys across the delivery destinations, this has proven to be a major benefit to all businesses involved, by highlighting site issues, site restrictions and building strong relationships with the delivery destinations.
We provide an automated report service, the reports can be tailored to your specific requirements, examples
- Current Stock Levels
- Delivery Schedule
- Aged Stock